Now your work begins...
Every industry accreditation journey requires a sincere commitment of time and resources. Earning one is a notable achievement. Many times a consultant who knows the way and shows the way can ease the pain and frustration that so often accompanies such a trip. So some questions remain...
First, how do I know if we might need a consultant?
The decision goes beyond your ability to do all the work yourself or not - for most its a matter of tradeoffs and priorities:
Here are 10 questions to ask yourself before you consider getting help with the NIICAP process -
1. Do I have the right expertise to be successful on my own? You may be really good in your chosen field, but not great at organizing process and procedure.
2. Can I identify all the problems myself? At times staff or managers are too close to a problem inside an organization to identify it.
3. Can I afford to dedicate full-time staff to this process? You may discover it costs thousands of dollars a week for less-than motivated employees are tasked with a new program. Even though fees may be higher than an employee's salary, the time savings are significant, and over the long-haul, it may make good economic sense to hire a consultant.
4. Can I effectively drive change? No one likes change, but sometimes change is needed with a new Quality Control Program. Do you want to be the hard-nosed driver or would an outsider be brought in to implement the changes (and take the heat)? A consultant can sometimes do things without worrying about the corporate culture, employee morale, or other issues that get in the way when an organization is trying to institute change.
5. Do I have the objectivity required to see this through? If you can't demonstrate an objective viewpoint about your organization without worrying about what staff and vendors might think about the results and how they were achieved, you might want help.
6. Am I equipped to teach the program to my people? Are you up-to-date with developments in Coatings and Quality Control expertise, are ready to teach staff what they need to stay Accredited?
7. Am I willing to do the "dirty work?" Let's face it: No one wants to be the person who has to call out poor quality or to work umpteen hours to hit paperwork deadlines. If you're not up to those unpleasant tasks, you could use support.
8. Do I know how to leverage the NIICAP Accreditation to win more projects? That's going to ensure your investment isn't wasted. If you're good at coming up with marketing ideas that work, then you won't have any trouble finding clients. But most businesses need a "boost" to get things rolling.
9. Do you or your QA Manager have time and energy to spare from your current responsibilities to manage the Accreditation process? Make sure nothing is going to fall through the cracks before you jump in - the fees are substantial and due prior to going through the process. If you quit halfway through you've lost that investment.
10. Can I influence the people I need to influence to make this Program successful and sustainable? If you have trouble getting folks to follow basic QA/QC, a consultant may be able to create some momentum in your organization, making Quality attractive instead of frustrating.
If you're leaning toward getting help, a NIICAP consultant might help guide you through the NACE accreditation process. Before hiring one, ask questions such as
How do you guarantee confidentiality?
Ask for a copy of their iron-clad attorney-reviewed NDA prior to any exchange of information. Do they have one on-hand or are they scrambling?
How do you guarantee the quality of your staff?
Ask to see the standardized process that every client goes through, ideally one pre-approved by NIICAP auditors. If they don't have it ready and in writing - move on.
How do you guarantee integrity during the process?
Ask for relevant personal references from NACE staff, contract employees, or industry veterans for the staff assigned to manage your Application. No references? No job.
How do you take Responsibility for our Accreditation?
Ask if the consultant is willing to take financial responsibility for your success.
How do you support the process?
Ask if the company provides clients with policies and procedures that are efficient, cost-effective, and based on outcomes and consumer satisfaction, or just fluff. Ask for examples.
How would you support us during Maintenance and Renewal?
Ask the company to describe their solid network of industry professionals and resources that will assist you in successfully meeting your operational goals.
How would you support us leveraging the Accreditation to win work?
Ask the company to describe resources they can deploy to help you market the Accreditation to Buyers, and drive revenue.
In almost every case, MyCAP Partners and our staff are giving far more confidential information than we are receiving, and the NDA works both ways.
Our team has personal references from NACE staff, contract instructors, and industry veterans, both owners, engineers, and contractors.
As long-time NACE members and volunteers, every person at MyCAP has a genuine interest in improving the industry, and our way of doing that is helping Contractors achieve and Maintain Accreditation.
Your team at MyCAP is willing to take financial responsibility for your success - if you don't receive Accreditation, we'll refund your fee, no questions asked.
We have a solid network of industry professionals and resources that will assist you now and as long as you remain a client.
We provide policies and procedures that are efficient, cost-effective, and based on outcomes and consumer satisfaction. No fluff.
We have resources for you to deploy that will help you market the Accreditation to Buyers, and drive revenue.
We recognize you have choices in choosing a partner for your NACE NIICAP journey, and we would like an opportunity to help you.
So why MyCAP Partners? Well, it’s black and white—the added value is substantial.
The merits of MyCAP Partners can be separated into two categories: value to individuals and value to organizations.
Value to individuals:
Value to organizations:
Now that you understand the value of help, it’s time to pick.
It may seem simple, but rushing your selection could waste time and money. There are four things you should consider when making your choice.
Is your ultimate Accreditation goal to make more money? Is it to make your company better? Maybe you just want a new program? You shouldn’t start evaluating your options before you have a definitive answer.
If your primary goal is to make more money - you can do that without Accreditation.
If you want to establish yourself as a premier contractor in your segment, it's a great way to showcase your value to buyers because few others will be certified in this area.
If you’re focused on Continuous Improvement, it's a great vehicle to incrementally improve, especially considering all of the tech advancements coming in materials and equipment. Change is often required to advance; just make sure your choices align with your ultimate goal.
Getting Accredited can help you win more work and lead to a more profitable, rewarding career: Two birds. One stone.
My advice: choose wisely! And best of luck on your Accreditation path.
Check out all of our Accreditation Support Options to begin your journey.